When: 28 April 2026, Tuesday, 9:00 AM – 5:30 PM
Location: Thinktank Room, Level 3, Catapult by CapitaLand
Facilitator: Lisa Partridge
Format: In-Person
In Powerful Storytelling and Cut Through Communication™, we teach participants the mastery of crafting and delivering stories in the context of business. You learn how to source stories (especially powerful personal ones) and use them as a catalyst to convey a message.
Technical skills across Singapore’s workforce are advancing quickly, with AI capability and digital literacy becoming standard expectations in many roles. But the human side of work, how people communicate, influence, and align others, is struggling to keep pace. Clear communication is no longer a “soft skill.” It is an essential leadership capability.
With workplace expectations evolving around fairness and respectful conduct, the ability to guide teams and manage conversations effectively is becoming critical. Whether you are developing leadership capability across an organization or strengthening your own ability to influence, these skills matter now more than ever.
Across industries, the same team challenges keep surfacing:
These challenges rarely improve through theory alone. They require practical approaches to structure messages clearly and communicate with intention.
This workshop is designed to provide exactly that, a practical approach you can apply immediately.
This is not a traditional presentation skills course. It is a one-day practical workshop focused on one thing: structuring communication so your message is understood and remembered.
Participants will work a communication framework designed for real workplace situations, including:
During the session, you will practice:
You will also receive templates and frameworks to reference after the workshop—tools to support you when you are back in your daily work.
HR and L&D Leaders
Managers struggling with difficult conversations? This offers a practical framework to help them communicate with clarity across cultures and levels.
Leaders, Managers, Professionals
If you present ideas, influence decisions, or guide conversations, this gives you a structured approach you can use immediately.
Public programmes bring together professionals from different industries, including finance, technology, manufacturing, and consulting.
Learning alongside people from different sectors provides fresh perspectives and opportunities to test ideas in a broader professional context.
Participants often leave with insights that complement what they learn within their own organizations.
This programme is accredited by the Institute of Banking & Finance Singapore (IBF) under the Skills Framework for Financial Services. Eligible participants may qualify for funding support under the IBF Standards Training Scheme (IBF-STS), subject to eligibility requirements.
Full Investment Fee | IBF Participants below 40 years old | IBF Participants above 40 years old | Non-IBF Participants & Foreigners |
|---|---|---|---|
$998 | $588.82 | $389.22 | $1087.82 |
Participants must successfully complete the assessment and be deemed Competent to qualify for IBF funding. Those assessed as Not Yet Competent may retake the assessment for a fee of $250.
SGPR below 40 years old | |||
IBF STS Programme Course Fee |
| $998.00 | |
Enhanced Course Subsidy (50%)* | paid by IBF | $499.00 | |
GST (9%) | paid by Client | $89.82 | |
Nett Fee Payable |
| $588.82 | |
SG 40 years old & Over | |||
IBF STS Programme Course Fee |
| $998.00 | |
Enhanced Course Subsidy (70%)* | paid by IBF | $698.60 | |
GST (9%) | paid by Client | $89.82 | |
Nett Fee Payable |
| $389.22 | |
Foreigners | |||
IBF STS Programme Course Fee |
| $998.00 | |
Enhanced Course Subsidy | Not available |
| |
GST (9%) | paid by Client | $89.82 | |
Nett Fee Payable |
| $1087.82 | |
1 day; 9am – 5:30pm
8 Hours
Leaders, Managers, Professional
10-25 Participants
By registering, you confirm that you have read and accepted the terms and conditions of this workshop.
For group bookings or questions about funding eligibility, contact us.
This course has been accredited under the Skills Framework for Financial Services and is eligible for funding under the IBF Standards Training Scheme (IBF-STS), subject to all eligibility criteria being met. Participants are advised to assess the suitability of the course and its relevance to his/her business activities or job roles.
The IBF-STS is available to eligible entities and individuals based on the prevalent funding eligibility, quantum and caps. IBF-STS provides up to 70% course fee subsidy support for direct training costs subject to a cap of $3,000 per candidate per course subject to all eligibility criteria being met.
Find out more on www.ibf.org.sg
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These Terms and Conditions (“Terms”) govern participation in the training programs (the “Program”) organised by Eagles Flight Asia (the “Organiser”). By registering for the Program, the participant and/or the participant’s employer (collectively, the “Registrant”) acknowledge, accept, and agree to be bound by these Terms.
1. Eligibility and Registration
1.1 IBF Registration is strictly limited to individuals sponsored by a registered company. Self-sponsored registrations shall not be accepted.
1.2 Registrants are required to provide a valid corporate email address during registration. Registrations submitted using personal email addresses may be rejected at the sole discretion of the Organiser.
1.3 The Organiser reserves the absolute right to decline or cancel any registration that does not satisfy the prescribed eligibility criteria.
1.4 Registration shall be deemed confirmed only upon receipt of full payment or upon issuance of confirmation by the Organiser, whichever occurs later.
2. IBF-STS Funding and CPF Eligibility
2.1 Registrants applying under the Institute of Banking and Finance Standards Training Scheme (“IBF-STS”) must fully comply with all IBF eligibility requirements, including but not limited to those relating to participant status, employer eligibility, and CPF verification.
2.2 IBF-STS funding for training courses under the Critical Core Skills and Future-Enabled Skills categories shall be available only to the following:
(a) Singapore Citizens or Singapore Permanent Residents; and
(b) Individuals employed in the financial sector, defined as:
(i) Financial Institutions regulated by the Monetary Authority of Singapore (“MAS”); or
(ii) FinTech firms certified by the Singapore FinTech Association (“SFA”).
2.3 For purposes of eligibility verification, Registrants must provide, upon request, any of the following documentation evidencing employment with the relevant institution:
(a) CPF Statement;
(b) Recent payslip;
(c) Official staff pass; or
(d) Any other supporting documentation reasonably required to substantiate employment with an MAS-regulated Financial Institution or an SFA-certified FinTech firm.
2.4 In the case of licensed representatives or registered agents, the Organiser and/or Training Provider shall sight the staff pass and additionally verify the Registrant’s eligibility against the MAS Register of Representatives or the General Insurance Association (“GIA”) Agent Registration Board.
2.5 Disclaimer on IBF-Accredited Courses:
(a) All course fees remain strictly subject to final funding approval by IBF.
(b) Where funding is denied, withheld, reduced, or withdrawn for any reason — including but not limited to failed CPF eligibility checks, non-compliance with IBF requirements, or rejection by IBF — the Registrant shall remain fully liable to pay the unsubsidised balance of course fees as invoiced by the Organiser.
(c) In circumstances where a Registrant refuses, neglects, or fails to furnish the required supporting documentation to substantiate a funding claim, the Registrant shall likewise remain fully liable for the unsubsidised balance of the course fees.
(d) The Organiser shall not be liable for any decision made by IBF in relation to the approval, rejection, or quantum of funding.
(e) All outstanding fees must be paid in full by the Registrant. No negotiation, waiver, set-off, or reduction shall be permitted.
2.6 Continuing Professional Development (“CPD”) hours shall only be accorded to Registrants undertaking the IBF-accredited track of the Program, subject always to IBF’s prevailing requirements.
3. Assessment and Certification Requirements
3.1 Completion of the Program may be subject to the submission of assessments, including but not limited to video-based submissions.
3.2 The Organiser reserves the right to withhold certification of completion, participation records, or any associated benefits in the event that required assessments are not submitted, are incomplete, or do not meet the required standards of quality.
3.3 Certification issued is solely at the discretion of the Organiser and may be withheld in cases of non-compliance with Program requirements.
4. Fees, Payment, Refunds, and Transfers
4.1 Unless otherwise specified, all Program fees are payable in full upon registration.
4.2 All fees paid are strictly non-refundable, regardless of withdrawal, cancellation, or non-attendance by the Registrant.
4.3 In cases of withdrawal or non-attendance, the Organiser may, at its sole discretion and on a case-by-case basis, allow the registration to be transferred to the next available session or to another eligible Registrant from the same organisation, subject to such conditions as the Organiser may prescribe.
4.4 The Organiser reserves the right to revise Program fees and payment terms at any time prior to confirmation of registration.
5. Confidentiality and Data Protection
5.1 The Organiser shall collect, use, disclose, and process personal data of Registrants solely for purposes directly connected with the administration, delivery, and evaluation of the Program, including reporting to IBF or other relevant authorities.
5.2 All personal data shall be managed in compliance with the provisions of the Singapore Personal Data Protection Act 2012 (“PDPA”) and any other applicable laws.
5.3 The Organiser shall adopt commercially reasonable safeguards to ensure the confidentiality, integrity, and security of Registrants’ personal data.
6. Changes, Postponements, and Cancellations
6.1 The Organiser reserves the right to amend Program content, trainers, schedules, or delivery methods at its sole discretion and without prior notice, provided that such amendments do not materially diminish the overall learning objectives of the Program.
6.2 The Organiser reserves the right to cancel or postpone the Program in the event of unforeseen circumstances, including but not limited to insufficient enrolment, force majeure events, or changes in regulatory requirements. In such cases, Registrants may be offered a transfer to a future session or Program, at the Organiser’s sole discretion.
6.3 The Organiser shall not be liable for any direct, indirect, incidental, or consequential loss or damage suffered by Registrants arising from Program changes, postponements, or cancellations.
7. General Provisions
7.1 The Organiser reserves the right to amend these Terms at any time, and such amendments shall take effect immediately upon publication.
7.2 These Terms constitute the entire agreement between the Organiser and the Registrant and supersede all prior representations, understandings, or arrangements, whether oral or written.
7.3 If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
7.4 These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore.
7.5 Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Singapore.
